Why I Can’t Access AOL Mail with Desktop Email Programs

If you use desktop email applications (Microsoft Outlook, Thunderbird, etc.) to manage your email accounts and to maintain your to-do list, it’s best if you can also use one of the email programs to access your AOL email accounts. AOL uses IMAP access so that you can hook it up to the email accounts easily. Unfortunately, some settings are not exactly ordinary to use, so do it carefully when you add an account. If you find any troubles accessing the AOL Mail account via another email program like Outlook, either try to get solutions from professionals at the AOL 800 number or look for a few workarounds given below to fix the problems.

Solution #1: Check Your Password

If you just changed the AOL account password, you should also change it in the email client that you have used. Go to the ‘Accounts Settings’ or ‘Email Accounts’ tabs of the application and choose the AOL Mail account, and then input your new password. If you stuck or find any difficulties during the process of resetting your password, you can contact AOL IT professionals and get the solution.

Solution #2: Check Your IMAP Settings

To test the IMAP settings in Outlook, Mac Mail, Thunderbird, or whichever email application you’re using, go to the ‘Account Settings’ or ‘Email Accounts’ menu option. You might be encouraged to choose either IMAP or POP. Though the AOL supports both, but you should use IMAP, which is the best way to keep your emails on the remote mail server.  Thus, you can access your email account from different locations and mobile devices as well.

Required Information for IMAP Setup

IMAP User ID: YourUsername@aol.com

Incoming Mail Server: imap.aol.com, attempts to use the port 993 for SSL or 143 for standard connections.

Outgoing Mail Server: smtp.aol.com, tries toset the port to 587, however, if you’re using SSL, then configurethe port to 465.

SMTP User ID: YourUsername@aol.com

SMTP Password Key: use the password which is used to access AOL Mail account.

Solution #3: Update your email client program

Sometimes, problems could be related to the email application that you’re using to gain access your emails. If you’re using the older edition of the email client programs, it can be out-of-date and no longer supportable with the current security settings. It’s also recommended to update your email program to the new version, which can be found on the developer’s site, and then remove and add your AOL Mail account.

If all else fails or the above-given workarounds didn’t work to fix the AOL mail issues, you can seek the resolution by dialing the AOL Internet service number and get instant help and 100% satisfactory answers. 

Source:-

https://penzu.com/p/8c210bea